Terms & Conditions

Effective Date: 01/07/2025
Last Updated: 14/07/2026

1. About Us and Acceptance of These Terms

Thai Love: Thailand Dating App (“Thai Love”, “we”, “us” or “our”) is operated by Empire Dating Apps Limited, a company registered in England and Wales under company number 16168791, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX.

These Terms & Conditions (“Terms”) govern your access to and use of our mobile application, website and related services (together, the “Services”).

By creating an account, purchasing a subscription, accessing or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Services.

If you purchase Thai Love Premium, the subscription information shown at the point of purchase and the applicable app-store terms also form part of your agreement. If they conflict with these Terms, mandatory law and the app-store terms governing billing and refunds will take priority to the extent of the conflict.

2. Eligibility

You must be at least 18 years old to create an account or use the Services.

By using the Services, you confirm that:

you are at least 18 years old;
the date of birth and other information you provide are accurate;
you have legal capacity to enter into these Terms;
you are not prohibited by law from using the Services;
you have not previously been removed from the Services unless we have given you written permission to return;
you are not required to register as a sex offender in any jurisdiction; and
you will comply with these Terms and applicable law.

We do not knowingly permit anyone under 18 to use the Services. We may require age, identity, profile or photo checks. If we reasonably believe that you are under 18 or have misrepresented your eligibility, we may restrict, suspend or delete your account and take any reporting action required by law.

3. Account Registration and Security

You must provide truthful, accurate, current and complete information and keep it up to date.

You are responsible for:

keeping your device, one-time codes, login details and account secure;
activity carried out through your account, except to the extent caused by our failure to use reasonable care;
promptly telling us if you suspect unauthorised access;
not allowing another person to use your account; and
maintaining only one genuine personal account unless we approve otherwise.

You must not sell, transfer, share or assign your account. Your Thai Love account is separate from your Apple Account, Google account or any other third-party account used to sign in or pay.

We may use phone or email verification, social sign-in, device and network checks, location checks, camera and photo checks, profile verification, rate limits and other proportionate security measures.

4. Nature of the Dating Service and Personal Safety

Thai Love is a dating, social-discovery and local-content service. We may help users discover, like, match and communicate with other users, and explore blogs or local guides. We do not provide matchmaking, background-checking, identity-guarantee, escort, travel, medical, legal, financial or emergency services.

Unless we expressly state otherwise, we do not routinely conduct criminal-record or identity background checks on all users. A verification badge or completed check does not guarantee a user’s identity, intentions, conduct, criminal history, safety or compatibility.

We do not guarantee:

any number of profiles, likes, matches, messages, dates or relationships;
the identity, intentions, accuracy, legality or reliability of a user;
that a profile is truthful, complete, current or unique;
that another user is single or available;
the conduct of any user online or offline;
that recommendations, rankings, search results, online status, location labels or distance estimates are exact; or
that harmful users or content will always be detected before you encounter them.

You are responsible for your interactions with other users. Use caution, keep early meetings in public, tell someone you trust where you are going, arrange your own transport, and do not send money, payment details, passwords, one-time codes, financial information, intimate material, identity documents or other sensitive information to people you do not trust.

Thai Love is not an emergency service. If you or another person is in immediate danger, contact local emergency services or law enforcement.

5. Service Features, Ranking, Limits and Availability

The Services may include:

profile creation, photos, biographies and profile preferences;
location-based discovery, recommendations, swipes, likes and passes;
matches, profile views, “Liked Me”, like history and passed-profile history;
search and filters;
matched and unmatched messaging, text, voice notes, GIFs and blog shares;
blocks, reports, verification and safety tools;
blogs, local guides and third-party media;
push notifications and account reminders;
advertisements and optional rewarded-ad features; and
free, grandfathered, promotional or paid access tiers.

Recommendations and ranking may take account of factors such as age and distance preferences, gender and discovery preferences, location, recent activity, profile completeness, safety status, blocks, prior swipes and technical performance. We may adjust ranking and recommendation systems to improve relevance, safety, integrity or performance. We do not guarantee that every otherwise eligible profile will be shown or shown in a particular order.

We may apply daily limits, eligibility rules, anti-abuse controls and account-specific restrictions. These may vary by access tier, account, location, app version, safety status, product configuration or user segment. Any limit displayed in the app or returned by our server for your account will control at that time.

6. Thai Love Premium, Payments and Auto-Renewing Subscriptions

6.1 Subscription plans

Where available, Thai Love Premium is offered as an auto-renewing subscription. The current iOS offering may include one-week and one-month plans. Availability, plan duration, local currency, tax and price are shown before purchase and may vary by country or app-store storefront.

The price and billing period confirmed in the Apple purchase sheet are the final purchase terms. If a monthly plan is also described using a weekly equivalent, that comparison is illustrative only: the full monthly amount shown at checkout is charged each month.

6.2 Premium features

While your Premium entitlement is active, Premium may include:

seeing who has liked you and accessing certain like or pass history;
unlimited manual likes;
starting chats before matching without the ordinary first-contact message quota or rewarded-ad requirement;
premium filters, which may include height, languages, relationship goals, religion and star sign;
removal of ads from Thai Love app placements designed to recognise Premium; and
other features clearly identified as Premium in the app.

“Unlimited” means that the ordinary daily free-member quota does not apply. It does not permit bots, scripts, bulk or spam activity, commercial solicitation, harassment, automated use, security abuse or conduct prohibited by these Terms. Technical, safety, legal, anti-fraud and fair-use protections continue to apply.

Premium does not guarantee that profiles, matches, ads, messages or any particular third-party content will be available. Matched chats may remain available without Premium according to the app’s current functionality.

6.3 Payment processing

On iOS, Apple processes subscription payments through App Store In-App Purchase. RevenueCat may be used to manage product offerings, purchase status, restoration and entitlement verification, but it does not replace the app store as the billing platform.

Your Apple Account is charged when you confirm the purchase. Prices may include or be subject to taxes as determined by Apple and the applicable storefront. We do not receive or store your full payment-card details from Apple.

Paid subscriptions may not be sold, shared, transferred or assigned between Thai Love accounts except where the app store, our documented restoration process or applicable law allows it.

6.4 Automatic renewal

Your subscription automatically renews for the same period until cancelled. Apple may charge the payment method associated with your Apple Account up to 24 hours before the end of the current subscription period. The renewal price is the price communicated by Apple for your storefront, subject to any required notice or consent for a price change.

6.5 How to cancel

You can manage or cancel an iOS subscription through your Apple Account settings:

open Settings on your iPhone;
tap your name;
tap Subscriptions;
select Thai Love; and
tap Cancel Subscription.

To avoid the next renewal, cancel at least 24 hours before the current period ends. Cancellation stops future renewal and normally takes effect at the end of the period already paid for. You will ordinarily retain Premium until that period expires, unless Apple issues a refund, the purchase is reversed, or access must be removed for fraud, illegality or a serious breach of these Terms.

Deleting the app, signing out, stopping use, losing access to your Thai Love account or requesting deletion of your Thai Love account does not cancel an app-store subscription.

6.6 Account deletion and subscriptions

Before requesting account deletion, cancel your subscription through the app store. If you delete your Thai Love account without cancelling, Apple may continue to renew and charge the subscription even though you can no longer use the Premium entitlement through the deleted account.

If you sign back in during Thai Love’s 30-day deletion-pending period, your Thai Love deletion request may be cancelled, but this does not change the separate status of your app-store subscription.

6.7 Restoring purchases

The paywall includes a Restore purchases control. Restoration generally requires the Apple Account used for the original purchase and a valid active subscription. Premium may also be restored automatically after you sign back in and our systems verify the entitlement. Restoration can be affected by account association, Apple or RevenueCat availability, refunds, reversals, expiry, product configuration or transfer rules.

Contact us if an active purchase does not restore. Do not purchase again solely to solve a restoration issue unless you intend to create another charge.

6.8 Trials, discounts and promotional offers

We do not promise that a free trial or discounted offer will be available. If Apple or Thai Love offers one, the purchase screen will state the eligibility rules, duration, price during the offer and price after it ends. Unless the offer states otherwise, it converts to a paid auto-renewing subscription when the trial or promotional period ends unless cancelled before the stated deadline.

Eligibility is determined by Apple and may be limited to one introductory offer per subscription group or account. Promotional access, offer codes and discounts have no cash value and may not be sold or transferred.

6.9 Refunds, reversals and billing disputes

Apple controls billing and refund decisions for purchases made through the App Store. Except where required by law or an app-store policy, subscription charges are non-refundable and we do not provide partial refunds for unused time.

You can request an App Store refund at reportaproblem.apple.com. If Apple refunds, reverses or charges back a purchase, or if payment fails, Premium access may end immediately or at the time reported by Apple or RevenueCat.

Nothing in these Terms limits any refund, cooling-off, cancellation, quality or other consumer right that cannot lawfully be excluded.

6.10 Price and material Premium changes

We may change subscription prices prospectively through the app store. Apple will provide any notice or request for consent required by its rules or applicable law. If consent is required and you do not give it, the subscription may expire instead of renewing at the new price.

We may add, improve, replace or remove Premium features for valid reasons such as safety, law, platform rules, technical requirements or product development. We will not knowingly use this clause to make an active paid period substantially different from what was purchased without providing any notice, continued access, cancellation right, refund or other remedy required by applicable law or app-store rules.

6.11 Premium is personal and conditional

Premium does not exempt you from these Terms, moderation, safety rules, feature-integrity controls or account enforcement. Premium status is verified by our systems and is not created by a client-side display, screenshot, modified app or local device setting.

6.12 Grandfathered, free and discretionary access

Some existing users may receive grandfathered or other discretionary access to features that are restricted for newer or standard accounts. Grandfathered or promotional access is not a paid Premium subscription, has no cash value, does not necessarily include every Premium benefit (including unlimited likes or ad removal), and does not make the user an active subscriber.

Subject to applicable law and any specific promise we made, we may change eligibility rules or discontinue free, grandfathered or promotional access. Changes to discretionary access do not cancel, replace or alter an app-store subscription.

6.13 Platform availability

Premium plans and features may differ by platform. A subscription will only be offered where billing and entitlement support are enabled. The absence of a subscription offering on Android, web or another platform does not guarantee that equivalent features will be free or available there.

7. Advertisements and Rewarded Ads

Thai Love may display native, interstitial, media, profile, discovery or other advertisements. Free or non-Premium users may also be offered optional rewarded ads to unlock limited features, such as additional likes or a recipient-specific unmatched-message opportunity.

Rewarded-ad benefits:

have no cash value and are not money, property, prizes, stored value or legal tender;
cannot be sold, traded, transferred, withdrawn, exchanged or refunded;
may expire or reset and may be limited by account, recipient, date, location, platform, app version or user segment;
are granted only after the ad provider and our server validate completion and eligibility;
may be refused, reversed or revoked for fraud, technical error, abuse or a Terms violation; and
may be changed, suspended or discontinued.

Watching or attempting to watch an ad does not guarantee a reward if the ad is not completed, the provider does not confirm it, the server cannot validate it, no ad is available, or the account is ineligible.

Third-party advertisers control their advertisements, destinations, claims, products and services. We are not responsible for them, and your interaction with an advertiser is at your own risk. Report suspected fraudulent or illegal ads to us.

8. User Content and Licence

“User Content” includes profile information, photos, verification submissions, messages, voice notes, GIFs, reports, evidence images, blog shares and other material you upload, send or make available through the Services.

You retain ownership of your User Content. You confirm that you have the rights and permissions needed to submit it and that its use as described here will not violate another person’s rights or any law.

You grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, process, adapt for technical purposes, translate, display, transmit and distribute your User Content only as reasonably necessary to:

operate and provide the Services;
display your profile or content to intended users;
deliver messages and requested features;
moderate content, investigate reports and protect safety;
prevent fraud, spam, ban evasion and ad or reward abuse;
provide support and enforce these Terms; and
comply with legal obligations.

We will not use private messages or verification images in public advertising without a separate lawful basis or permission. If we wish to use profile content in external marketing, we will obtain any permission required by law.

The licence lasts while your content or account is active and afterwards only for as long as reasonably necessary for legal compliance, safety, evidence preservation, dispute resolution, enforcement and backups. Content shared with another user may remain in that user’s conversation or records where deletion is not technically or legally required. Our Privacy Policy explains retention and deletion in more detail.

You understand that other users may save, copy, screenshot, record or share content you make visible to them. Do not submit content you are not comfortable sharing with its intended audience.

9. Prohibited Content

You must not upload, send, display or share content that:

contains nudity, pornography or sexually explicit material;
sexually exploits, sexualises, depicts, solicits or endangers a minor;
is child sexual abuse material or facilitates child exploitation or grooming;
is an intimate image shared or threatened to be shared without valid consent, including sexually explicit deepfakes;
promotes terrorism, violence, self-harm, suicide, trafficking or other serious illegal activity;
contains credible threats, stalking, harassment, bullying, hate or abuse;
facilitates fraud, phishing, scams, blackmail, extortion, money laundering or identity theft;
impersonates another person or materially misrepresents identity or intentions;
infringes copyright, trade marks, privacy, publicity or other rights;
contains malware, malicious code or instructions intended to compromise the Services or another user;
depicts weapons, drugs, violence or other unsafe material in a way we reasonably consider inappropriate for the Services;
promotes commercial sexual services, escorting, prostitution, trafficking or exploitation;
is spam, unauthorised advertising or commercial solicitation; or
otherwise violates these Terms, our published safety rules, app-store rules or applicable law.

10. Prohibited Conduct

You must not:

harass, threaten, stalk, bully, exploit, intimidate or harm another person;
scam, defraud, blackmail, extort or manipulate another user;
request or send money, bank details, payment-card details, gift cards, cryptocurrency credentials or one-time codes through the Services;
use the Services for escorting, prostitution, trafficking, sugar dating, commercial sexual services or sexual exploitation;
use fake, stolen, misleading or heavily deceptive photos or profile information;
create duplicate accounts or return after a ban without permission;
evade blocks, bans, verification, moderation, daily limits, subscription controls, ad-reward limits or security systems;
manipulate, farm, automate, sell or trade likes, matches, messages, rewards, entitlements or accounts;
scrape, harvest, index, copy or collect user data or content without our written permission;
use bots, scripts, automation, emulators, modified clients or unauthorised software;
reverse engineer, probe, interfere with, overload or disrupt the Services, except where law expressly permits;
test for vulnerabilities without our written permission;
interfere with ad delivery, measurement, purchase verification or third-party functionality;
use the Services for unauthorised marketing, recruiting, political campaigning or commercial activity; or
violate any applicable law or another person’s rights.

11. Moderation, Illegal Content and Safety Systems

We use proportionate systems and processes designed to reduce illegal and prohibited content, prevent the Services being used to commit or facilitate offences, and remove illegal content swiftly when we become aware of it.

These systems may include:

automated image classification and local or server-side photo moderation;
face-presence detection and profile or camera-integrity checks;
cryptographic or perceptual image hashes used to identify banned, duplicate or previously rejected images;
automated text, keyword, link, spam and behavioural signals;
account, device, IP, authentication, location, rate-limit and ban-evasion checks;
ad, reward, purchase and entitlement validation;
user reports, manual review and support investigations; and
review of reported profiles, messages, photos, voice notes, evidence and related account activity.

Automated systems can make mistakes. Depending on the issue and legal requirements, we may use human review before or after taking action and provide a way to complain.

We may, where permitted and proportionate:

reject, remove, hide, label, filter or restrict content;
reduce profile or content visibility;
require age, identity, profile or photo verification;
limit features, messaging, likes, rewards or account access;
refuse or reverse an invalid reward or entitlement;
suspend, restrict or terminate an account;
block devices, accounts, phone numbers, IP addresses or other identifiers;
preserve evidence and information needed for safety or legal compliance; and
report apparent illegal content or conduct to law enforcement, regulators, the National Crime Agency or other competent bodies where required or appropriate.

We are not required to pre-screen every item of User Content and cannot guarantee that every violation will be found immediately.

12. Reporting, Blocking, Complaints and Appeals

You may report or block a user through the app. Users and other people affected by content may also report suspected illegal content, prohibited content or unsafe conduct by emailing [email protected]. Include enough information for us to locate and assess the content or account, but do not put yourself at further risk to collect evidence.

When reviewing a report, we may review the reported content, relevant profile and account information, related messages, evidence, technical and safety signals, and previous reports. We may take action at our reasonable discretion and according to these Terms and applicable law. We may not disclose the detailed outcome where doing so would affect privacy, security, safety, legal duties or an investigation.

You may complain if:

you believe illegal or prohibited content remains on the Services;
your content was removed or restricted;
your account or access was restricted, suspended or terminated;
you believe a report or moderation decision was handled incorrectly; or
you believe we have not followed these Terms or an applicable online-safety duty.

Submit the complaint through an available in-app support route or email [email protected] with the account details, decision or content concerned and the reason you believe it should be reconsidered. We will review the complaint, may request further information, and will take appropriate action if it is upheld, which may include removing content, reinstating content or access, or changing an account decision.

False, malicious, abusive or bad-faith reports may result in action against the reporting account.

If we remove or restrict your content, or suspend or ban you, in breach of these Terms, you may have the right to bring a claim for breach of contract in court. This statement does not create or limit any right you already have under law.

13. Messaging and Communications Between Users

The Services may allow text messages, voice notes, GIFs, blog shares and other communications.

Matched chats and existing chats may be treated differently from a first message sent before matching. Depending on your account and access tier, an unmatched first-contact message may require Premium, an available free allowance, a rewarded ad, a recipient-specific unlock or another eligibility condition.

Messages may be delayed, filtered, restricted, preserved or reviewed for delivery, safety, moderation, support, fraud prevention or legal compliance. We do not guarantee delivery, receipt, response, confidentiality from the recipient, or permanent storage.

14. Profile, Photo and Identity Verification

We may offer or require profile, selfie, camera, photo or identity-related checks. These checks are intended to support authenticity and safety; they are not a guarantee, criminal background check or endorsement.

You must not submit another person’s image or document, manipulate verification material, use an emulator or virtual camera to defeat a check, or otherwise mislead our verification systems. Verification material is handled according to our Privacy Policy.

15. Account Deletion

You may request account deletion in the app.

When you request deletion:

your profile is hidden and the account is deactivated;
the account is scheduled for deletion after 30 days;
signing back in during that period cancels the deletion request and restores the account; and
if you do not sign back in, the account is finalised for deletion after the 30-day period.

Limited information may be retained where reasonably necessary for legal compliance, safety, fraud or ban-evasion prevention, report investigations, disputes, enforcement, accounting, audits or backups, as described in our Privacy Policy.

Account deletion does not cancel an Apple or other app-store subscription. Cancel the subscription separately before deleting your account.

16. Suspension and Termination

We may restrict, suspend or terminate an account where we reasonably believe that:

you have breached these Terms or applicable law;
your content or conduct creates a material risk of harm;
the account is fake, fraudulent, abusive, unsafe or used for payment, ad or reward abuse;
you have attempted to evade verification, moderation, a ban, a block, a feature limit or a security control;
action is required by a court, regulator, law-enforcement authority, app store, payment platform or service provider; or
action is reasonably necessary to protect users, the Services or third parties.

We may remove inactive, incomplete or abandoned accounts where permitted by law and after any notice required by law.

Where appropriate, we may act without advance notice, particularly for urgent safety, illegality, fraud, security or child-protection concerns. You may use the complaint process in section 12 unless law or safety considerations prevent us from offering or discussing an appeal.

If we suspend or terminate your Thai Love account, you must not create another account without permission. Suspension or termination does not automatically cancel an app-store subscription. You remain responsible for cancelling it through the app store.

If we permanently discontinue a paid service or terminate your access for reasons not caused by your breach, we will provide any notice, continued access, refund or other remedy required by applicable law or app-store rules. Termination does not affect rights or obligations that accrued before termination.

17. Third-Party Services, Content and Links

The Services may use, display, link to or interact with third-party services, including Apple, Google, Facebook, LINE, Supabase, Firebase, Expo, AppsFlyer, RevenueCat, Google AdMob, mapping or geocoding providers, SMS or WhatsApp delivery providers, push-notification services, KLIPY or other GIF/media providers, TikTok embeds, hosting, moderation, analytics and security providers.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for third-party content, availability, accuracy, products, offers, tracking, security or data practices. You must comply with applicable third-party terms, including your wireless-data and app-store agreements.

External links and advertiser destinations may open in an in-app browser or another app. Visiting them is at your own risk.

18. SMS, WhatsApp, Email and OTP Verification

By providing a phone number or email address for registration, login or security, you request transactional one-time-password, verification, login and account-security communications. They may be sent by SMS, WhatsApp, email or another supported channel.

Message frequency depends on your activity. Carrier message and data rates may apply. These communications are not marketing messages.

Where supported, you may reply STOP to opt out of SMS and HELP for assistance. You can also contact us. Opting out of necessary authentication communications may prevent account creation, login, recovery or use of security features.

19. AI-Generated and Illustrative Location Images

Some blog or location images may be created, edited or enhanced using artificial intelligence. They are illustrative and may not accurately depict the current venue, scenery, condition or environment. Verify travel, venue and safety information independently before relying on it.

20. Our Intellectual Property and Feedback

The Services, including our software, branding, logos, design, text, graphics, sounds and original content, are owned by us or our licensors and protected by intellectual-property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to use the Services for personal, non-commercial purposes. For an Apple-distributed app, the licence is limited to Apple-branded products that you own or control and as permitted by the Apple Media Services Usage Rules, including any access permitted through Family Sharing or similar Apple functionality.

You must not copy, modify, distribute, sell, lease, decompile, disassemble, reverse engineer, extract source code from or create derivative works from the Services except where applicable law expressly permits it despite this restriction.

If you submit suggestions or feedback, you permit us to use it without payment or restriction, but you do not transfer ownership of your pre-existing intellectual property.

To report claimed intellectual-property infringement, email [email protected] with your contact information, identification of the protected work, identification and location of the disputed material, your basis for the claim and any statement or signature required by applicable law.

21. App Store and Distribution Platform Terms

21.1 Apple App Store

If you obtain the app through the Apple App Store, you and we acknowledge that:

these Terms are between you and Empire Dating Apps Limited, not Apple;
we, not Apple, are responsible for the app, its content, maintenance and support;
Apple has no obligation to provide maintenance or support;
if the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, for the app; to the maximum extent permitted by law, Apple has no other warranty obligation;
we, not Apple, are responsible for claims relating to the app, including product-liability, legal-compliance, consumer-protection and intellectual-property claims;
you represent that you are not located in a country or region subject to a US Government embargo or designated as supporting terrorism, and you are not on a US Government prohibited or restricted-party list;
your use of the app must comply with applicable third-party terms and Apple’s Usage Rules; and
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Apple controls App Store billing, renewal, cancellation and refund administration. Nothing in this section reduces rights that cannot be excluded under applicable law.

21.2 Google Play and other platforms

If you obtain the app through Google Play or another distribution platform, your use of that platform is also subject to its applicable terms. These Terms remain between you and Empire Dating Apps Limited. The platform provider is not responsible for the Services, their content, maintenance or support except to the extent required by its own terms or applicable law.

If we later offer a purchase through Google Play or another platform, the purchase screen and that platform’s terms will identify the price, billing period, renewal, cancellation and refund process that applies. A purchase will not be made or renewed on a platform where paid billing has not been enabled.

22. Privacy

Our Privacy Policy explains how we collect, use, share, store and protect personal data. It applies alongside these Terms. Permissions such as location, camera, microphone, photos, notifications and tracking are handled as described in the Privacy Policy and your device settings.

23. Notifications

We may send service and transactional notifications about messages, matches, likes, security, verification, feature limits, account status and similar activity. You can manage optional push-notification categories in the app or device settings. Disabling notifications does not prevent notices that must be delivered by another lawful channel.

24. Service Availability and Changes

The Services are provided over the internet and may be interrupted by maintenance, outages, network conditions, third-party failures or events outside our reasonable control. We do not guarantee continuous or error-free availability.

We may update, modify, suspend or discontinue free features for safety, legal, technical, platform, performance or product reasons. Changes affecting an active paid subscription are also subject to section 6.10 and mandatory consumer law.

You may need to install updates to continue using the Services safely. We may require a minimum app version where reasonably necessary for security, legal compliance or compatibility.

25. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available”. We disclaim implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, availability, accuracy and security only to the extent they may lawfully be disclaimed.

We do not guarantee that:

the Services will meet your expectations or produce a relationship;
users are truthful, safe, compatible or law-abiding;
harmful content or conduct will always be prevented or removed immediately;
recommendations, presence, location or distance information is exact;
ads or rewarded opportunities will always be available;
a third-party service will remain available; or
content will never be copied by another user.

Nothing in these Terms excludes statutory guarantees or remedies that apply to digital content or services and cannot lawfully be excluded.

26. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
deliberate misconduct;
breach of statutory consumer rights that cannot be excluded; or
any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above and to the maximum extent permitted by law, we and our directors, employees and contractors are not liable for indirect or consequential loss, loss of profit, loss of business, loss of opportunity, loss of goodwill or loss of data that was not reasonably foreseeable when you accepted these Terms.

We are not responsible for loss caused solely by another user’s independent conduct, a third-party advertisement or service, your breach of these Terms, or your failure to take reasonable safety precautions, except to the extent the loss was caused or contributed to by our breach, negligence or legal duty.

Subject to the exclusions above and mandatory law, our total aggregate liability arising from the Services or these Terms will not exceed the greater of:

the amount you paid to us through the applicable app store in the 12 months before the event giving rise to the claim; or
GBP 100.

The limitations in this section do not affect remedies available from Apple for an App Store transaction or any rights that cannot be limited under the law where you live.

27. Responsibility for Your Breach

To the extent permitted by law, you are responsible for reasonably foreseeable losses and third-party claims directly caused by your unlawful User Content, fraud, deliberate misuse of the Services or material breach of these Terms.

This section does not require a consumer to compensate us for losses caused by us, losses that are remote or unforeseeable, or amounts that applicable law does not allow us to recover.

28. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. If you are a consumer resident elsewhere, you also retain the protection of mandatory consumer laws in your country of residence.

Please first contact [email protected] so we can try to resolve a dispute informally. Nothing requires you to use an informal process before seeking urgent relief or exercising a right that law allows you to exercise immediately.

The courts of England and Wales have non-exclusive jurisdiction. If you are a consumer, you may also be entitled to bring or defend proceedings in the courts of the part of the United Kingdom or country where you live. We do not take away any mandatory local forum right.

29. Changes to These Terms

We may update these Terms for changes to the Services, payments, safety systems, law, regulation, technology or business operations.

We will post the updated Terms and change the “Last Updated” date. Where required, we will provide additional notice or ask for consent. Material changes will apply prospectively from the stated effective date. Changes affecting an active paid subscription remain subject to mandatory law and section 6.10.

If you do not agree to updated Terms, you must stop using the Services and cancel any auto-renewing subscription. Continued use after the updated Terms take effect constitutes acceptance only to the extent permitted by law.

30. Miscellaneous

If a provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect and the affected provision will apply to the greatest extent permitted by law.

Our failure to enforce a provision is not a waiver. You may not assign these Terms or your account without our written consent. We may transfer these Terms as part of a merger, financing, reorganisation, sale of business or assets, or by operation of law, provided that your mandatory rights are not reduced.

These Terms, the Privacy Policy, the purchase information shown at checkout and any expressly incorporated supplemental terms form the agreement between you and us regarding the Services. They do not create an employment, partnership, joint venture or agency relationship between you and us.

Sections that by their nature should continue after account closure or termination—including intellectual property, accrued payment obligations, responsibility for breaches, disclaimers, liability, disputes and lawful retention—will survive.

31. Contact Us

Operator: Empire Dating Apps Limited
Company number: 16168791
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]
Telephone: +66 95 427 5625
Website: https://thailanddatingapp.com

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